All Systems Operational

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Welcome to the HetrixTools Status Page.
Stay up to date with the real-time health of our platform and all its components. Any incidents or service disruptions will be reported here with timely updates, so you always know what’s happening.
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Uptime over the past 90 days. View historical uptime.
Website Operational
Dashboard Operational
Blacklist Monitoring Operational
Uptime Monitoring Operational
Server Agent Metrics Operational
White Label Pages Operational
Notifications Operational
API Operational
MCP Operational
Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance Oct 24, 2026 11:45-12:15 UTC

Following yesterday's forced outage (https://status.hetrixtools.com/incidents/nnlfj1y45tzy), we're scheduling this follow-up maintenance to perform additional clean-up tasks on some of our core components.

We don't expect this to take more than 30 minutes, with brief outages or interruptions for each component during this window.

We'll post further updates in this incident.
Posted on Oct 22, 2026 - 08:43 UTC
System Metrics Month Week Day
Dashboard Response Time
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White Label Response Time
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API Response Time
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MCP
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Oct 23, 2026

No incidents reported today.

Oct 22, 2026

Microsoft SNDS API Errors
Resolved - This incident has now been resolved.
Oct 22, 11:42 UTC
Monitoring - This incident is still ongoing; there's still no sign of improvement on the Microsoft SNDS API side.
We'll continue to monitor this situation as it progresses.
Oct 17, 06:27 UTC
Identified - We've identified an issue with Microsoft's SNDS API where the Blocklist data is returned empty.
Our system is keeping its old data in such cases. This means the Microsoft SNDS Blocklist isn't receiving any new data right now.
We're waiting for Microsoft to fix this issue on their end.

The SNDS Red/Yellow lists are not affected; only the SNDS Blocklist is.
Oct 14, 08:21 UTC

Oct 21, 2026

PHP Emergency Patches
Resolved - This incident is now resolved.
Oct 21, 19:19 UTC
Monitoring - Services are now back online and fully functional. We're monitoring the situation further to make sure no unexpected issues appear.
Oct 21, 15:11 UTC
Update - We have now applied the PHP patches, and we're restoring the functionality of our platform.
We'll update you here with more information soon.
Oct 21, 15:05 UTC
Identified - We've now taken the rest of our front-end web offline, awaiting the release of the PHP patches.
https://www.php.net/archive/2026.php#2026-10-20-1

Uptime Monitoring and Blacklist Monitoring remain fully working, so you will be notified of events.
Oct 21, 13:07 UTC
White Label Pages Incident
Resolved - This incident is now resolved.
The total outage of our White Label Pages was roughly 2 hours.
Related incident: https://status.hetrixtools.com/incidents/nnlfj1y45tzy
Oct 21, 16:17 UTC
Identified - We are taking down the White Label Pages again while we wait for the PHP patches to be released.
Further info will be available here about this incident.
Oct 21, 12:49 UTC
Update - We're still monitoring the situation. The only outage for our White Label Pages was 5 minutes, from 10:10 UTC to 10:15 UTC.
Further updates will be provided as needed in this incident.
Oct 21, 11:26 UTC
Monitoring - We've put a preliminary defensive mechanism in place, and the White Label pages are now back online. We'll continue to monitor the situation as it progresses.
Oct 21, 10:15 UTC
Identified - We've currently disabled our White Label Pages as a precaution, pending the release of the critical PHP vulnerability patches:
https://www.php.net/archive/2026.php#2026-10-20-1
Oct 21, 10:10 UTC

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

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