HetrixTools - AWS Issues – Incident details

All systems operational

AWS Issues

Resolved
Degraded performance
Started 26 days agoLasted about 3 hours

Affected

Dashboard

Degraded performance from 7:03 AM to 9:23 AM, Operational from 9:23 AM to 10:06 AM

Blacklist Monitor

Degraded performance from 7:03 AM to 9:23 AM, Operational from 9:23 AM to 10:06 AM

Server Agent Metrics

Degraded performance from 7:03 AM to 9:23 AM, Operational from 9:23 AM to 10:06 AM

Notifications

Operational from 7:03 AM to 7:36 AM, Degraded performance from 7:36 AM to 9:23 AM, Operational from 9:23 AM to 10:06 AM

API

Degraded performance from 7:03 AM to 9:23 AM, Operational from 9:23 AM to 10:06 AM

Updates
  • Resolved
    Resolved

    This incident has now been fully resolved.

  • Monitoring
    Monitoring

    We're seeing no more errors related to the AWS outage. We're still monitoring the situation to make sure that our systems are fully recovered.

  • Identified
    Identified

    The incident has been identified and confirmed by AWS, as per their status page: https://health.aws.amazon.com/health/status

    We're working on mitigating the impact on our end while they work on solving the root cause of the problem.

  • Investigating
    Investigating

    We are currently investigating connectivity issues with AWS infrastructure in North America. This can cause some parts of our platform to load up slowly or timeout.


Why is this Status Page not hosted on HetrixTools?