Server Monitoring Metrics API Partially Impaired

Incident Report for HetrixTools

Resolved

At around 13:12 UTC, we noticed an increase in errors with our Server Monitoring Metrics API.
After further investigation, our techs discovered that one of our back-end nodes started experiencing issues and was not ingesting all monitoring metrics as expected.
The issue has been fully resolved by 14:00 UTC.
The issue has affected about 2.7% of our Server Monitoring Agents, which may have had issues posting their metrics to our platform.
Posted Apr 30, 2026 - 13:12 UTC